Instagram's 'Feedback Required' login error explained and six potential fixes

Instagram is down again! With over a billionusersworldwide, the app sometimes glitches from time to time, and its really frustrating. From Instagram Stories not loading to being unable to log in, there are a variety of errors that often arise with Instagram.

Instagram is down – again!

With over a billion users worldwide, the app sometimes glitches from time to time, and it’s really frustrating.

From Instagram Stories not loading to being unable to log in, there are a variety of errors that often arise with Instagram.

This week, lots of users have been taking to Twitter to report that their app isn’t working properly.

The error appears to be affecting both iPhone and Android users across the globe who are receiving a strange error message. 

Let’s find out what’s going on and explore some potential fixes…

Instagram users receive ‘Feedback Required’ error

Thousands of Instagram users across the US, UK and many other regions are reporting errors with the popular photo-sharing app.

Whilst trying to log in, many are receiving an error message that says ‘feedback_required’.

The bizarre error is stopping users from logging in, meaning they are completely unable to access their account.

A pop up that says ‘sorry, we couldn’t log you in’ is then appearing for many users.

Twitter became flooded with reports that Instagram is down at around 5 am on Wednesday morning (May 25th).

One user wrote:

Another said:

is instagram down? i keep trying to log into my account and it keeps saying error feedback_required

— 🧚🏻‍♀️ (@s1nisterx0) May 25, 2022

View Tweet

A third person added:

https://twitter.com/theirof0104/status/1529347355098480640

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At the time of writing this, the issues are still continuing into Wednesday.

What is going on?

Instagram doesn’t appear to have addressed the global outage, but it’s clearly a bug within the app.

The ‘feedback required’ error often appears when Instagram is down and having server issues.

It can appear with all sorts of Instagram interactions, from logging in to trying to view posts.

There is nothing wrong with your phone or WiFi, Instagram’s servers are simply down which is causing frustrating errors on your account. 

Bugs are very common on social media sites like Facebook, Instagram and Twitter, which often have outages due to their huge number of users.

crying bc insta isn’t logging me in due to “feedback required” and it’s my only way to communicate with some people

— bea is gonna cry in a second (@beasdead) May 25, 2022

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It’s really irritating, but unfortunately, there’s not much you can do. As with all internet glitches, there’s no quick fix to make your app work again.

Instagram’s tech team are likely to already be aware of the issue and working on fixing the app. So, it should be working again in a few hours. 

However, if you’re feeling impatient, find some things that could fix your app below.

https://twitter.com/meshtur95/status/1529347833593073664

View Tweet

Five potential fixes

First, try completely shutting down your app. On an iPhone, do this by swiping up on your homepage.

Some users have reported that logging out of the app and then logging back in again has fixed their Instagram.

You could also try deleting your app and then re-downloading it again from the App Store.

@instagram I can’t log into my account it’s saying ‘error feedback required’ why is this? Please sort it

— emmaaaaxx (@emmaaaaxx1) May 25, 2022

View Tweet

Head to your App Store and make sure there are no Instagram updates available. 

It’s the oldest trick in the book, but sometimes all you need to do is turn your phone off and on again. 

There’s nothing wrong with your phone, but switching from WiFi to 4G or 5G could fix the app.

If none of these things work, Instagram seems to be working as normal on the web, so you can access your account via a browser until the app is fixed.

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